Fombelle, Paul W., Voorhees, Clay M., Jenkins, Mason R., Sidaoui, Karim, Benoit, Sabine, Gruber, Thorsten, Gustafsson, Anders and Abosag, Ibrahim (2020) 'Customer Deviance: A Framework, Prevention Strategies, and Opportunities for Future Research.' Journal of Business Research, 116. pp. 387-400.
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| Item Type: | Journal Article |
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| SOAS Departments & Centres: | Departments and Subunits > School of Finance & Management |
| ISSN: | 01482963 |
| Copyright Statement: | © 2019 Elsevier Inc. All rights reserved. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/ |
| DOI (Digital Object Identifier): | https://doi.org/10.1016/j.jbusres.2019.09.012 |
| Date Deposited: | 08 Oct 2019 08:44 |
| URI: | https://eprints.soas.ac.uk/id/eprint/31647 |
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