SOAS Research Online

A Free Database of the Latest Research by SOAS Academics and PhD Students

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Number of items: 1.

Journal Article

Gruber, Thorsten, Abosag, Ibrahim, Reppel, Alexander, Szmigin, Isabelle and Löfgren, Martin (2013) 'Does Culture Impact Preferred Employee attributes in Complaint Handling Encounters?' Total Quality Management and Business Excellence, 24 (11-12). pp. 1301-1315.

This list was generated on Thu Sep 23 03:33:39 2021 BST.