Asquer, Alberto and Krachkovskaya, Inna (2022) 'Designing public financial management systems: exploring the use of chatbot-assisted case studies.' Public Money and Management, 42 (7). pp. 551-557.
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Abstract
This article describes the use of a chatbot-assisted case study in teaching accountancy students how to design a public financial management system. A case study on the redesign of invoice payment system at the government of Andalucía in the 1980s was delivered to 18 distance-learning postgraduate students via a chatbot that helped explore the problem space. Analysis of conversational interactions and students’ feedback provides some support for the use of chatbot-assisted case studies but also some limitations.
| Item Type: | Journal Article |
|---|---|
| Additional Information: | Second CIGAR Annual Issue |
| Keywords: | Accountancy teaching, case study, chatbot, design, distance learning, natural language processing, payment system, public financial management |
| SOAS Departments & Centres: | Departments and Subunits > School of Finance & Management |
| ISSN: | 14679302 |
| DOI (Digital Object Identifier): | https://doi.org/10.1080/09540962.2022.2069412 |
| SWORD Depositor: | JISC Publications Router |
| Date Deposited: | 31 May 2022 10:34 |
| URI: | https://eprints.soas.ac.uk/id/eprint/37309 |
| Funders: | Other |
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