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Miao, Qing, Eva, Nathan, Newman, Alexander and Schwarz, Gary (2019) 'Public Service Motivation and Performance: The Role of Organizational Identification.' Public Money and Management, 39 (2). pp. 77-85.

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Abstract

Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing three waves of multi-source data from Chinese civil servants and their supervisors, we found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.

Item Type: Journal Article
Keywords: Performance; organizational identification; public service motivation; China
SOAS Departments & Centres: Departments and Subunits > School of Finance & Management
ISSN: 09540962
Copyright Statement: © 2018 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by- nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
DOI (Digital Object Identifier): https://doi.org/10.1080/09540962.2018.1556004
Date Deposited: 22 Feb 2018 10:57
URI: https://eprints.soas.ac.uk/id/eprint/25483
Funders: Other

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