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Miao, Qing, Newman, Alexander, Schwarz, Gary and Xu, Lin (2014) 'Servant Leadership, Trust, and the Organizational Commitment of Public Sector Employees in China.' Public Administration, 92 (3). pp. 727-743.

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Servant leaders strive selflessly and altruistically to assist others before themselves, work to develop their followers to their greatest potential, and seek to benefit the wider community. This paper examines the trust-based mechanisms by which servant leadership influences organizational commitment in the Chinese public sector, using data from a survey of civil servants. Quantitative analysis shows that servant leadership strongly influences affective and normative commitment, while having no impact on continuance commitment. Furthermore, we find that affective trust rather than cognitive trust is the mechanism by which servant leadership induces higher levels of commitment. Our findings suggest that in a time of decreasing confidence levels in public leaders, servant leadership behavior may be used to reestablish trust and create legitimacy for the Chinese civil service.

Item Type: Journal Article
SOAS Departments & Centres: Departments and Subunits > School of Finance & Management
Legacy Departments > Faculty of Law and Social Sciences > School of Finance and Management
ISSN: 00333298
Copyright Statement: This is the peer reviewed version of the following article: MIAO, Q., NEWMAN, A., SCHWARZ, G. and XU, L. (2014), SERVANT LEADERSHIP, TRUST, AND THE ORGANIZATIONAL COMMITMENT OF PUBLIC SECTOR EMPLOYEES IN CHINA. Public Administration, 92: 727–743 which has been published in final form at the DOI listed above. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving."
DOI (Digital Object Identifier):
Date Deposited: 27 Oct 2015 15:55

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