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Consumer Protection in Turkey: Law, Informality and the Role of the Media

Creutzfeldt, Naomi and Mahy, Petra and Kazaz, Jana and Caliskan, Emre and Lu, Yin Yin (2016) Consumer Protection in Turkey: Law, Informality and the Role of the Media. Melbourne, Australia: Department of Business Law and Taxation, Monash University: Working Paper 21.

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Abstract

This report is part of a University of Oxford John Fell funded collaborative project:Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies. This report is about Turkey. It offers an overview of consumer protection laws, and a summary of what Turkish consumers complain about and how they choose to do this. The aim is to set the scene and context for further in-depth analysis into social media as a tool for consumer complaints.

Item Type: Monographs (Project Report)
SOAS Departments & Centres: Faculty of Law and Social Sciences > School of Law
Depositing User: Petra Mahy
Date Deposited: 22 Oct 2016 12:19
URI: http://eprints.soas.ac.uk/id/eprint/23153

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